U.S. Privacy Policy
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At Medical Arts Press, we value our customers’ trust and respect their privacy. The following includes general information about our privacy policy and applies to all U.S. transactions (through our catalog businesses, or on our internet Web site).
Types of personal information we collect
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We collect and store personal information that you give us when you register on our Web site, complete an application, request a catalog, place an order, enroll in a promotional or rewards program, submit for a rebate, call us, or send us a letter or e-mail. This information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information. If you respond to a sweepstakes or contest, we will ask you to verify that you are old enough to participate.
How we use and share personal information
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We use the personal information we collect to process your orders, identify you within our systems, contact you if we have questions about your order, notify you about new services or special promotional programs, and submit for rebates. Medical Arts Press and the sponsoring manufacturer will have access to any rebate information you provide.
We share your personal information within the Medical Arts Press family of businesses and with third parties that perform services for us or on our behalf (for example, credit card companies, financial institutions, shipping companies, printing houses, consultants and advisors, and rebate processors) and when, in our judgment, we believe it is necessary or appropriate to prevent fraud, injury, or harm to persons or property, to protect our rights or the rights of others, to comply with applicable laws and regulations, or as otherwise required by law. We limit the scope of the information provided to third parties, and we allow its use only for the purposes for which it was disclosed. Personal information may be transferred in connection with a business transition, such as a merger, acquisition, insolvency, or asset sale involving any Medical Arts Press business or asset to which the information pertains. If you shop through our catalog, or via MedicalArtsPress.com®, we may share your name and mailing address (but not your e-mail address or telephone number) for external direct mail campaigns conducted by companies or organizations which offer products or services we believe may be of interest to you.
Special information for MedicalArtsPress.com® shoppers
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If you shop with us online, we use third-party advertising technology to help us improve our marketing efforts. This technology uses non-personally identifiable information about your visits to MedicalArtsPress.com® and the sites upon which we advertise. We use Coremetrics, a service provider, to assist us with data collection and reporting. As part of that process, a “cookie” may be placed on your computer. Cookies are small data files that are stored on your computer’s hard drive. Coremetrics does not have the right to use the information we provide to them beyond what is necessary to assist us. For more information, including how to opt out, go to www.coremetrics.com/info_eluminate2.html.
We generally do not seek to collect personal information through our Web site from children under age 13. If we conduct an online program that is open to children, personally identifiable information from children under age 13 will be collected and used only with the consent of the childs parent or guardian, or the child will be able to participate without providing personally identifiable information.
For your convenience, our Web site may contain links to the sites of affiliates, manufacturers, and other companies. Please keep in mind that these sites are not under our control and we are not responsible for the privacy practices of the companies that run them. If you shop on one of these sites, we encourage you to locate and familiarize yourself with the applicable privacy policy.
How to let us know about your preferences
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Medical Arts Press provides customers with marketing and promotional materials via e-mail, mail, telemarketing, and fax. If youd prefer not to receive these materials, let us know using the instructions included in the following Q & A:
Q. How can I contact Medical Arts Press?
A. You may contact us using any of the following options:
- Send an e-mail to us at support@MedicalArtsPress.com
- Call us toll-free at 800-328-2179
- Fax us toll-free at 800-328-0023
- Write us directly at Medical Arts Press Marketing Services, 100 Schelter Rd., Lincolnshire, IL 60069
Q. I don't want to receive marketing materials. What should I do?
A. To remove your name from our marketing lists, please follow the instructions noted below:
- E-mail – Click on the unsubscribe link located in all of our promotional e-mails (Requests to opt out of promotional e-mails will be honored within 10 business days.)
- Postal Mail, Fax and Telephone – Call, write, or send an e-mail to Medical Arts Press, using the contact information provided above
When submitting a request by telephone or mail, please be sure to include all of the contact information you have ever used or provided to Medical Arts Press even if it is no longer current, including:
- All e-mail addresses
- All telephone numbers
- All names and addresses, including city, state and zip code
You may continue to receive direct mail or catalog mailings after you have asked us not to send them. This can occur due to timing delays in updating applicable computer systems or due to incorrect, out of date or duplicate contact information. If that happens to you, call us.
Q. I'd prefer not to have my name and postal mailing address shared with other companies for marketing purposes. What should I do?
A. If youd prefer not to have your name and postal mailing address shared with other companies, let us know via e-mail, fax, or letter using the contact information provided above. Please be sure to include your name and postal mailing address as well as specific instructions.
Accessing and amending personal information
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It is important that our databases are accurate and current. To review and make any appropriate changes or deletions to information about you, go to MedicalArtsPress.com and log in. Go to Edit login and contact info.
Our approach to security
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We maintain reasonable physical, technical, and procedural measures to limit access to personal information to authorized individuals with appropriate purposes. Our Web site is a “Secure Site” recognized by VeriSign, a leading computer network security company. If you believe that someone has improperly used personally identifiable information about you or has made purchases that you did not authorize, please contact us immediately. We are a member of BBBOnline, the online section of the Better Business Bureau, and we will strive to resolve any customer service complaints promptly in accordance with BBB procedures.
Policy Changes
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Medical Arts Press may change its privacy policy or practices from time to time. We will post the most current version of our privacy policy online at www.MedicalArtsPress.com/content/Medical Arts Press/policy/c_privacy.aspx. If policy changes materially affect our uses and disclosures of personal information that we have previously collected, we will notify you and, if appropriate, provide an opportunity to prevent us from applying the revised policy to such information.
Effective Date: May 17, 2006
How to contact Medical Arts Press
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E-mail
Contact Medical Arts Press
Telephone
800-328-2179
Fax
800-328-0023
Address
Medical Arts Press
P.O. Box 43200
Minneapolis, MN 55443-0200
Attn: Web Department
